Sanciti AI (PSAM) is a specialized Agentic AI, part of Sanciti SDLC framework, focused on production support and automation. PSAM examines log data from the production environment, builds enhanced system logs, tracks and manages JIRA tickets, and resolves issues in real time. PSAM more or less becomes an intelligent assistant to minimize or alleviate downtime and improve operational efficiency.

PSAM can consolidate and automate redundant or time-consuming production tasks. PSAM can continuously watch logs for anomalies and identify root causes utilizing AI-based patterns. By creating JIRA tickets, adding updates to JIRA tickets, closing JIRA tickets, and recommending or even applying fixes for repetitive issues, PSAM is a force multiplier and reduces manual effort and time to incident resolution.

Absolutely. In production terms, Sanciti AI PSAM was designed for enterprise level. PSAM can manage operational production environments that are high-volume or enterprise-scale with many applications, services, or components of the infrastructure in place. Its architecture is inherently scalable in order to integrate seamlessly and provide consistent monitoring, rapid issue detection and effective remediation across complex deployments – even with legacy systems.

PSAM offers log monitoring, root cause analysis and performance monitoring in your production environment. It scans the log for persistent discrepancies, identifies the root causes of recurring issues, tracks the Key Performance Indicator (KPI), and recommends infrastructure or code-level reforms to adapt to the uptime and performance of its system.

Traditional tools rely on manual ticketing or analysis while PSAM uses Agentic AI to automate monitoring, ticketing, and self-healing workflows. It learns from past events, adapts to changes in environment, and provides prescriptive insights so you can resolve incidents faster with minimal human involvement and increased operational efficiency.

PSAM is designed for the DevOps team, production support engineers, IT managers and even business stakeholders. PSAM makes it simple to monitor system health, investigate anomalies, manage tickets, and review suggested remediations for both technical and non-technical users. You do not need to be a technical expert to understand how to use PSAM!

Yes, indeed. PSAM offers logging monitoring, root cause analysis, and performance monitoring across your production environments. It continuously scans logs for anomalous events, identifies root causes of recurring incidents, and monitors Key Performance Indicators (KPIs) of your systems and will recommend infrastructure or changes to your code that enable you to achieve higher uptime and performance levels.

Yes. PSAM can be deployed as either a SaaS solution within a secure single-tenant VPC, or it can be deployed on your premises. It adheres to enterprise-grade and large service provider security standards, produces detailed logs compatible with OWASP, NIST, HIPAA, and ADA standards. PSAM will automate the adherence to those standards will allow you to be audit-ready at any time.

Yes. PSAM is designed to deliver on enterprise-level workloads, including large applications and infrastructure. PSAM’s modular architecture allows for phased rollouts, existing legacy systems integration, and high-volume incident management as well as being a reliable, continuous, and scalable production support solution.

Getting started with PSAM is easy. Simply deploy the module into your desired environment, connect to your production systems and your JIRA instance, and start monitoring! With excellent documentation and onboarding assistance, your team will quickly begin to decrease incident resolution time, improve performance and increase operational efficiencies.