Legacy Modernization — Digital Messaging Platform
Client
A large health insurance provider serving several million members across multiple states.
Challenge
- An aging, undocumented legacy messaging system that could not scale to growing member volumes.
- Fragmented integration with clinical and member systems limited personalized, data-driven outreach.
- Strict healthcare privacy and compliance requirements governed how member data could be handled in every communication.
Solution: Sanciti AI — Digital Messaging Platform Modernization
Sanciti AI reverse-engineered an undocumented legacy system, modernized the monolithic Java application into scalable microservices, and auto-generated full technical documentation.
Results
- 40% lower development costst
- 95%+ code coverage achieved
Impact
- $5M estimated annual savings
- Streamlined integrations between members and care managers, improving the member experience.